Embedding a product manager can help you clear the chaos, define a strategy, unite teams, customers and ideas.
User needs and expectations change daily, due to numerous factors such as competition, continuous experience failure, deteriorating outcome visibility and more. To ensure your products and keep pace dedicated product management or support support of it is almost always required in todays competitive landscape. We can help you conquer your chaos enabling you to:
1. Reinvent your offerings based on a complete understanding of your customers’ raw need
2. Work across organizational boundaries to effectively harness your talent and IP
3. Apply test-and-learn approaches to boost innovation and shorten time-to-market
4. And, install a closed-loop system to measure and improve every element of the customer experience
Translate developed and converging strategy into releases taking into account all contributing stakeholders and confidence levels.
Building structured processes to generate, capture and evaluate notions that may be be lost in conversation, translation or dismissed.
Post release we can help develop feedback loops, implement NPS, manage channels with external users. Internally we can coach positive criticism techniques.
Development of pricing models to suit scalability and value for user, i.e. event based, seat based, industry segmentations and then validating pricing.
Training and support to ingrain workflows, identification and removal of barriers such a bureaucracy, politics, misconceptions and poor collaboration.
Engaging with target personas and companies in the form on 1 to 1 interviews and focus groups to validate features, or the solution as a whole.
Reducing key man risk, within development teams insuring technical & product know how flows equally. Alternatively facilitating employee exits.
Creating multi variant priority models according to your organisations needs and key stakeholders outside engineering such as sales, marketing and management.
We provide ongoing or pre-release quality assurance. As well that we can help with crafting acceptance criteria's for every user type and their user stories.
Going beyond user definition, understanding their goals, values, growth, destruction and their influencers. Post acquisition studying their behavior & exits.
We're experts in working with offshore developers, we have team leads and support centers on the ground in most countries.
Taking ideas to wireframes to rich prototypes ready for product validation and iteration. Engineering experience and behavior from the start.
We help you communicate key value propositions for user types through videos and infographics. As well as develop and manage guides, collateral and other media types.
We help you move from one platform to another regardless if its built or bought. We analyse and evaluate outcomes, data to transfer & user experiences.
It's not a one sized fits all approach when it comes to product management. However, where organisations or teams are at early stages of their product management journey we follow our 3 step model to ensure accurate identification of gaps, services required, priorities of services and lastly building in controls to leave your teams to continue managing on their own after we've left.
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